All Products

We want you to be completely happy with your purchase. If for any reason you’re not satisfied, you can return your order within 60 days of purchase for a full refund.

Steps to request a return:

Contact us at info@nivari.shop with your order number and reason for return. Ensure the product is in its original packaging and condition. Once approved, we’ll send you a return shipping label and instructions. Refunds are processed within 5–7 business days after we receive your return. Damaged or faulty items can be replaced under our Australian Consumer Law guarantees.

Nivari gifts are designed to offer comfort, calm, and connection, a way to say “I see you, I care, and I’m here for you” when words aren’t enough. Each gift is curated to bring peace and warmth to your loved one through thoughtful design, quality materials, and meaningful experiences

Absolutely. You can send your Nivari gift straight to the recipient’s doorstep. Simply enter their name and address during checkout.

If your recipient is in hospital, please include detailed information such as the hospital name, ward, and bed number to help ensure smooth delivery, and refer to our detailed ‘Hospital Delivery’ how-to-guide.

Sending a gift to a hospital isn’t the same as sending something to a regular address. Therefore, we have written this how-to-guide to help you ensure that your gift reaches your loved one smoothly. Click here to read the guide.