Privacy policy

PRIVACY POLICY 

At Nivari we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

This Website is operated by Nivari (Australia) Pty Ltd ABN 25 345 112 198 All inquiries relating to this site or its content may be directed to: info@nivari.shop

PERSONAL INFORMATION WE COLLECT 

When you visit or make a purchase through our website, we may collect certain personal information, including: 

Device Information

Information collected automatically when you browse our website may include: 

• IP address
• Browser type and device information
• Time zone settings
• Cookies and browsing behaviour
• Pages viewed and products searched
• Referral websites and interaction data
• This information helps us improve website functionality, performance, and customer experience. 

Order Information

When you place an order, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details
• Order history

This information is used to process payments, fulfil orders, provide shipping updates, and communicate with you regarding your purchase. 

Customer Support Information 

If you contact us, we may collect information such as:

• Your email address
• Phone number
• Order details
• Correspondence history

This allows us to provide customer support and resolve enquiries efficiently. 

HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Process and fulfil orders
• Provide customer support
• Arrange shipping and delivery
• Communicate order confirmations and updates
• Improve website performance and shopping experience
• Detect and prevent fraudulent activity
• Send marketing communications where permitted
• Comply with legal obligations

SHOPIFY & THIRD-PARTY SERVICES

Nivari’s website is hosted on Shopify, which provides the eCommerce platform that allows us to sell our products and services.

Your information may also be shared with trusted third-party providers that assist with:

• Payment processing
• Shipping and logistics
• Website analytics
• Marketing and advertising
• Customer support services

These third parties only receive information necessary to perform their services and are required to handle your information securely.

You can read Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy

MARKETING & ADVERTISING

We may use your personal information to provide you with relevant advertisements, promotions, and marketing communications.

This may include the use of: 

• Google Analytics
• Meta (Facebook & Instagram) advertising
• Shopify analytics tools
• Remarketing and advertising cookies

You may opt out of personalised advertising through your browser settings or via the following services:

• Google: https://adssettings.google.com
• Facebook: https://www.facebook.com/settings/?tab=ads

COOKIES

Our website uses cookies and similar technologies to enhance your browsing experience and improve website functionality.

Cookies help us:

• Remember your preferences
• Maintain shopping cart functionality
• Understand website traffic and usage
• Personalise content and advertising

Most web browsers automatically accept cookies, however you may choose to disable cookies through your browser settings.

Please note that disabling cookies may affect website functionality and your shopping experience.

DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

All payment information is encrypted and processed securely through trusted payment gateways.

RETENTION OF INFORMATION

We retain your information only for as long as necessary to:

• Fulfil orders
• Provide customer support
• Meet legal, tax, or regulatory obligations
• Resolve disputes and enforce agreements

CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove the information promptly.

YOUR RIGHTS

Under Australian privacy laws, you may request access to the personal information we hold about you and request corrections where necessary.

You may also unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.

CHANGES TO THIS POLICY

Nivari reserves the right to update or modify this Privacy Policy at any time to reflect changes to our practices, legal requirements, or operational needs.

Any updates will be published on this page.

CONTACT US

For questions regarding this Privacy Policy or your personal information, please contact:

info@nivari.shop

Nivari
15 Cochranes Road
Moorabbin, Victoria 3189
Australia

Last Updated: 11 May 2026